Updates from PouchWear | Transparency Release

IMPORTANT UPDATE FROM POUCHWEAR

For some time, PouchWear.com and OstomyBagHolder.com have been the targets of coordinated online attacks and false accusations spread by a small number of individuals; since around 2013.
These claims are entirely false.

PouchWear processes payments only at the time of order through Shopify and never stores customer credit card information.

We are actively pursuing full legal accountability and restitution, have reported the matter to relevant platforms and law enforcement, and are preserving all evidence under medical tolling provisions.
Our intent is not only to seek compensation for damages but to ensure the matter is fully prosecuted under applicable law.

If you have any concerns about an order, or wish to verify any information, please contact us directly at support@pouchwear.com, & we’ll address it immediately.
Thank you for your continued trust and support.

UPCOMING TRANSPARENCY RELEASE

Video Title: Example of Coordinated Black-Hat SEO Campaign Targeting PouchWear

Description / caption:
This video documents a series of black-hat SEO and link-network practices visible on publicly accessible websites operated by or connected to a competing ostomy-supply brand as of [month, year].

All material shown was publicly viewable at the time of recording and is presented for transparency and consumer awareness.

Based on continuity in domain ownership records, backlink structures, and naming conventions, it appears that the same network later became associated with individuals engaged in online harassment of PouchWear.
While we cannot state this connection as a proven fact without full discovery, the overlap raises legitimate questions that have been referred to the appropriate authorities and platform administrators for investigation.

Viewers are encouraged to examine the data independently and draw their own conclusions.
The purpose of this release is documentation and consumer protection, not accusation or harassment of any individual or company.

More information to follow.